Clients & Testimonials

Please see other endorsements on my Linkedin profile at:

Current/Recent Clients


Leadership Retreats

I attended this retreat in order to bond with three amazing women. My intention being, to get to know them at a deeper level; to build a stronger relationship than is possible across the board room table or in our local coffee shop. What I walked away with however, was the sense of being more comfortable in my own skin. Read full article

- AnnaMarie Fernyak, Mind Body Align


Thank you so much for your time and for talking with me and share about your journey to get where you are in your life. I really appreciated it and it helped me to open my mind to new ideas and possibilities. It helped me to see how I can focus on my strengths to find the right career path and to really not limit myself in what I'm looking for for my future. I have gotten so much out my time with you and am really glad you taught our strength based leadership part of the Women's Network Community Leadership Institute. Thank you for helping me understand myself better and to better care for myself with that knowledge.

- Elizabeth Banasiak Marketing, Communication & Events Coordinator Leadership Akron

Just a note to tell you …WOW! Cindy Biggs is excellent! My staff and I are super excited and can relate to her pace, technique and presentation!

Thank you, Thank you, Thank you! It is a work in progress but also a positive experience!

- Ken Fletcher, Director, Custodial Services, College of Wooster, Wooster, Ohio

I became acquainted with Cindy Biggs and the Strengths Based Leadership model by attending one of her workshops through my membership in a women's networking organization. The leadership model she subscribes to made great sense to me and I was impressed with her style and delivery as a communicator and coach.

Since then, Cindy has conducted several Strengths Based Leadership workshops for our Operations team. She has helped us understand the strengths of our team, their importance, and how they work together. Our collaboration with Cindy has produced positive team building outcomes to include:

We believe her continued involvement will further shift our culture to one of focusing on each team member's unique strengths to drive success.

- Diane E. Nichols, HR Manager, FacilityConnect (a national facilities management service provider)

Many of us often tend to focus on our weaknesses, both in our work life and at home. Cindy's Strengths Based Leadership session taught me to put more attention towards my strengths. She challenged me to use these skills in all aspects of my life and I now have a better appreciation of myself and the work that I am doing.

- Ashley Brillhart, Recreation Coordinator, City of Wooster

Cindy brings a wealth of first-hand leadership experience to the table, which is key for a professional development facilitator and coach. She was very effective in using her personal experiences and her own leadership strengths to facilitate a meaningful and challenging Strengths-Based Leadership class. I came away from her class with a renewed focus on just how important my leadership strengths, as well as the leadership strengths of those around me, are to the success of any venture.

- Kim Sayers, Director of Business Training & Educational Services at The Ohio State University ATI, Wooster, OH


The coaching sessions with Cindy have been possibly the most valuable for me. I'm at a point in my career where I feel a bit lost, because I'm ready for the next challenge / role of leading a team but have not yet achieved it. I have learned more about myself in these sessions with Cindy about who I am, who I am not, and some approaches I can take to leveraging my strengths rather than focusing on my weaknesses, both in my professional and personal life.

- Cindy

Cindy Biggs was instrumental in helping me develop a business plan for a new department I was creating within my firm. She patiently listened to me describe my vision and helped me to articulate it professionally and to put words to my feelings and thoughts. Since I have been in my field for over 15 years, I knew what I wanted to say, but didn't know how to say it. We spent an afternoon discussing the many aspects to a business plan, related it to my profession and came up with a rough draft that was excellent.

I left that meeting with Cindy feeling inspired and that we captured the essence of my vision and goals. I have read my business plan many times since the meeting and am still amazed at how it turned out. By myself, I would not have been able to communicate it the way we have it.

Cindy has also mentored me for over a year. She has helped me focus on communication and helped me develop great leadership skills. I am very thankful for her help and support. She is a great coach and friend.

- Naomi Ganoe, CPA, MT, CFP®, Senior Tax Manager and Director CBIZ MHM, LLC & Mayer Hoffman McCann P.C.

Cindy Biggs has been my mentor and coach for the past five years. She has helped me work through problems and issues in my personal and professional life. Her straight forward coaching has given me confidence and perspective. All of my sessions have been thought-provoking and enjoyable. Cindy has always been very professional and is highly experienced. Her coaching and mentoring have helped me succeed in my career. She is open, honest, and kind. I could not have asked for a better coach. I would highly recommend coaching and mentoring sessions with Cindy Biggs.

- Marina Mikals, Business Manager

It has been a pleasure working with Cindy. I have been working with Cindy as a coaching client for almost three years. As an emerging professional, having someone like her to process situations, refine my personal and professional visions, and explore how to leverage my strengths has been vital! She has always been willing to tailor the coaching experience to my needs. In addition to scheduled calls and in-person meetings, she has been able to squeeze in last minute calls or emails on the fly, serving as life line in challenging situations more times then I can remember! Together, we have stepped back and looked at things from a high level, and other times worked through the weeds of a situation. During our time coaching, we have discussed a range of topics from work life balance, setting boundaries, strength-based leadership and setting short and long term personal and professional goals. I am so fortunate to have met Cindy, and to have had the opportunity to work with her. I look forward to continuing our coaching relationships.

- Ashley N. Hartman, Emerging Public Health & Nonprofit Practitioner

Comments from employees I coached in 2014 through Lever –Transfer of Learning:

- Meeting with Cindy really helped put things in perspective for me and she was just great!

- The coaching has been invaluable for leading me to commit to action plans and time frames, just as it is invaluable for me to use with my staff to commit. Coaching is simply a great structure for people to be reminded of what they know but also to help them commit to what they can do and by when they can do it. I love it.

As a busy business owner and active community member and then add a family, I struggle to balance and prioritize. I also struggle to say no. The strength -based approach you have used to help me with these challenges and the way you have kept me accountable has made a difference for me professionally and personally.

The opportunity we had to "retreat" for a day helped me to inventory my business, look at opportunity and think hard about what drives me and my passion.

I have appreciated the work we have done together; it has made a difference. Cindy is an inspiration and so detailed. Her skill set and experience has helped me and I look forward to what we can accomplish this coming year.

- Mary K Bolin, CEO/Founder, My Town Partners LLC.

Cindy has been an integral part of my growth both professionally and personally. I was at a crossroad with my career and looking for assistance identifying and overcoming the mental hurdles I saw coming up often. While working with Cindy and having her help integrate exercises and put plans in place I have become more confident and exact on what I am looking for, what suits me best and how to jump over my hurdles instead of going around them. Cindy is very detailed, adaptable and thorough on what works best for me and my goals. I am excited to continue working with Cindy and the C. Biggs and Associates team.

- Tony Day, Sales Engineer, The K Company

Mentoring program facilitation

I found this process excellent. Loved the 'mentoring with a coaching approach' approach!! Great to tap into the combined wisdom of the other coaches on the call. Cindy B lead both calls I participated in and she did a fabulous job - very well prepared, very inclusive in her approach and continually checking in to make sure we were getting what we needed from the call. Excellent initative - I am loving it. THANK YOU!!

- Anna Marshall, Founder, People Mastery – mentoring participant for Lever-Transfer of Learning

I heard about the Thrive program from one of the owners here at Warwick and was asked if I would be interested in participating. After reviewing the outline it did not take me long to decide to sign up to become a mentee. I had ideas and goals of where I wanted to be and things that I wanted to do but it all seemed a little overwhelming at the time. At our first mentor/mentee session Cindy helped me decide which of my goals to focus on first and from then on encouraged and supported me to make changes to achieve them; it did not take long to see some amazing results. I would encourage anyone that wants to truly make changes in their career and life to become involved in the Thrive program. It can be life changing and in my case was.

Thank you Cindy! Thanks for empowering me. I will never forget this experience and I will work to enable others to reach for their goals as you did for me.

I just can't thank you enough!

- Kim LeWay, Purchasing Coordinator, Warwick Inc.

Cindy Biggs, CPCC, ACC

Cindy Biggs, CPCC, ACC


  • Wooster/Howard, Ohio
  • (330) 465-9089 - Cell
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